Truth in Marketing Policy
Effective Date: 12/31/2023
(1) Patient. – An individual who will potentially be admitted to or receive services from, or who is admitted to or receiving services from, or has been admitted to or received services from, a treatment provider or recovery residence.
(2) Recovery residence. – A shared living environment that is, or is intended to be, free from alcohol and illicit drug use and centered on peer support and connection to services that promote sustained recovery from substance use disorders.
(3) Referral. – A person or entity shall be considered to have made a referral if the provider or operator of a recovery residence has informed a patient by any means of the name, address, or other identifying information for a licensed treatment provider or recovery residence.
(4) Treatment facility. – A facility or program that is, or is required to be, licensed, accredited, or certified to provide substance use disorder treatment services.
(5) Treatment provider. – A person or entity that is, or is required to be, licensed, accredited, or certified to provide substance use disorder treatment services.
Next Step Recovery only has one location where it is licensed to conduct treatment services.
900 Hendersonville Rd # 203, & #307 Asheville, NC 28803
III. Truth in Marketing
Next Step Recovery (NSR) is the official name and branding using the logos below:
Additionally, the logo design may change slightly over time; however, the color scheme and main design remain consistent. Any use of NSR’s branding and image without permission is an infringement and can be reported to email@example.com
b. Licensed Treatment Services
NSR is licensed to offer Levels of Care I & II.
Level of Care I: Outpatient
Level of Care II: Intensive Outpatient (IOP) & Substance Abuse Comprehensive Outpatient Treatment (SOCAT) known as Partial Hospitilization (PHP) or High Intensity Outpatient (IHOP)
Next Step Recovery is not licensed and does not offer higher Levels of Care III & IV.
Level of Care III: Residental
Level of Care IV: Inpatient
At Next Step Recovery, we are dedicated to adhering to the highest ethical standards and ensuring compliance with the Stop Addiction Fraud Ethics Act of 2023, as outlined in House Bill 415. This document provides an overview of the specific measures and policies we have to align with the provisions set forth in the legislation. The full text of the Stop Addiction Fraud Ethics Act of 2023 can be accessed at Link to the Bill.
1. Transparent Billing Practices:
Next Step Recovery is committed to transparency in our billing practices, in accordance with Section 3(a)(1) of the Stop Addiction Fraud Ethics Act of 2023. We provide clear and concise information about the costs associated with our services, including detailed breakdowns of treatment programs, therapy sessions, and any additional fees. Our billing statements are designed to be easily understandable, ensuring that our customers are fully informed about the financial aspects of their treatment Email is the method of delivery for this information.
2. Accurate Representation of Services:
In compliance with Section 3(a)(2) of the Stop Addiction Fraud Ethics Act of 2023, Next Step Recovery pledges to accurately represent our services, treatment options, and expected outcomes. We provide comprehensive information about our programs, methodologies, and success rates, ensuring that our customers can make informed decisions about their treatment journey. Any changes or updates to our services are communicated promptly and transparently.
3. Protection of Personal Information:
4. Ethical Marketing Practices:
In accordance with Section 3(a)(4) of the Stop Addiction Fraud Ethics Act of 2023, Next Step Recovery is committed to ethical marketing practices. We refrain from engaging in any fraudulent or deceptive advertising, and all our marketing materials accurately represent our services and adhere to the guidelines set forth in the legislation. NSR has a financial contract with iBehavioral, Inc. for marketing and advertising publishing.
5. Compliance Monitoring and Reporting:
According to Section 3(a)(5) of the Stop Addiction Fraud Ethics Act of 2023, Next Step Recovery establishes regular internal monitoring procedures. This includes routine assessments to ensure ongoing compliance with the legislation. In the event of any potential violation or concern, we encourage our customers to report such issues through our designated channels.
6. Continuous Staff Training:
Our staff undergo regular training on the provisions of the Stop Addiction Fraud Ethics Act of 2023, as required by Section 3(a)(6) of the legislation. This training equips our team with the knowledge and skills necessary to maintain compliance and uphold the highest standards of ethical conduct.
7. Customer Grievance Resolution:
Next Step Recovery is dedicated to addressing customer grievances promptly and transparently, as outlined in Section 3(a)(7) of the Stop Addiction Fraud Ethics Act of 2023. We have established a formal process for customers to submit complaints, and we commit to resolving these issues in accordance with the principles outlined in the legislation. By implementing these specific policies, Next Step Recovery aims to demonstrate our commitment to ethical practices and compliance with the Stop Addiction Fraud Ethics Act of 2023. We regularly review and update these policies to ensure they remain aligned with current regulations and industry best practices.
For any questions or concerns related to our compliance policies, please contact our compliance officer at firstname.lastname@example.org